Novocall

Manage teammate, configure your call representatives, and set up department. 1. Call Reps Tab In the Call Reps tab, you'll be able to: add and ...

Set up your call reps and invite to your teammate to access your widget from their own Novocall account. To add and manage your teammate, navigate to "...

Set Callback widget's appearance, positioning, logo and more. It’s easy to customize the Novocall Widget so that it feels completely at home on your pr...

Set your widget's texts and required fields for different scenarios. What you say to your visitors is most crucial to make them give you a call. You ca...

Widget Triggers Customize the web behavior that triggers your widget. You can set how your widget triggers to your customers. We'll cover: Scroll T...

Widget Pages Selection You don't want your widget to appear everywhere, and configuring where your widget appears is an extremely simple step. Navi...

You can configure most of the settings in the Novocall dashboard but sometimes that is not enough. On top of the settings in the dashboard, we provide some ...

Under Call Settings, you'll be able to set up call sequence, caller ID, schedule settings, allowed countries, blacklists and follow up settings. Ca...

Under blacklist tab, you'll be able to block user by phone number or IP address. Navigate to "Inbound" > "Call Settings" >...

When enabled, a retry call will be triggered when a call is missed. You can activate this feature by turn the switch on under "Inbound" > "...