Misc

Set up affiliate link in Novocall widget
Get more customers with 1 simple step. Are you a Novocall partner? Learn how to link to your affiliate link to your Novocall widget. Watch video guide inst...
Fri, 2 Oct, 2020 at 3:56 PM
Switch off SMS
Navigate to "Settings" > "General Settings" > "Notifications" tab Switch off SMS Notification
Fri, 2 Oct, 2020 at 3:56 PM
GDPR compliance
If you're collecting phone numbers, name & emails from your website visitors, they'll definitely be concerned about their privacy and GDPR compl...
Fri, 2 Oct, 2020 at 3:56 PM
Is the call history downloadable?
Yes, it's downloadable in both Excel & CSV. Export Feature Download your call logs as CSV or Excel sheet.
Fri, 2 Oct, 2020 at 3:56 PM
Can I increase the number of characters for the SMS title?
Can I increase the number of characters for the SMS title as my company name is longer than 11 characters? Unfortunately, 11 characters for SMS masking is ...
Fri, 2 Oct, 2020 at 3:57 PM
Who pays for the phone calls?
Who pays for the phone calls? If my user calls from the widget, will he/she be subjected to minute billing? The phone call are free for both you and your u...
Fri, 2 Oct, 2020 at 3:57 PM
How Do I Submit A Ticket for Support
Support Hours We work from Monday to Friday at 09.00 - 17.00 (Singapore Time, GMT+8). Support Email You can send us details of the support you require...
Fri, 2 Oct, 2020 at 3:57 PM
Email Reminder Timesync
Is there any way to set reminder Emails besides the initial confirmation? Email reminders will be sent automatically one hour before the appointment takes...
Thu, 10 Jun, 2021 at 11:55 AM