Working Hours

What if a customer wants to call me after working hours?
What if a potential customer wants to call me after working hours? If a customer gets in touch outside of your office hours, the Novocall widget will show ...
Fri, 2 Oct, 2020 at 3:56 PM
Can I set different working hours for different call reps?
Novocall provides the flexibility to change each and every agent's working hour in a friendly manner in our Working Hours tab. Yes. Novocall provides t...
Fri, 2 Oct, 2020 at 3:56 PM
Can I set working hours with breaks in between?
Certainly! Novocall allows you to freely customise the working hours of each agent with multiple breaks in between. You may access it via Settings > ...
Fri, 2 Oct, 2020 at 3:56 PM