Novocall Widget

Can I customize the Novocall widget?
Yes, you can customize the Novocall widget to match your brand.
Fri, 2 Oct, 2020 at 3:45 PM
Can I use Novocall on multiple domains?
Yes, you can use different Novocall widgets on various domains and websites. Yes, you'll be able to create multiple widgets on different pages and diff...
Fri, 2 Oct, 2020 at 3:45 PM
Custom Pages - How to select certain pages to display widget
We have a section that allows you to set the pages that you want to include/exclude, AKA custom pages. You don't want your widget to appear everywhe...
Fri, 2 Oct, 2020 at 3:45 PM
What is the WhatsApp function?
The WhatsApp function allows your users to drop you a WhatsApp text, if they prefer that compared to an instant or scheduled callback. By adding WhatsAp...
Fri, 2 Oct, 2020 at 3:45 PM
Will I or my call representatives be notified of a scheduled
Yes, you'll be notified of newly scheduled calls. Yes. Company and assigned Call Representative will be notified of the scheduled call via email immedi...
Fri, 2 Oct, 2020 at 3:45 PM
Will my customers be reminded of a scheduled call?
Yes, your customer will be reminded via SMS. If your customer is on mobile, he/she will be reminded 5 minutes before the scheduled call via an SMS. Here&#...
Fri, 2 Oct, 2020 at 3:45 PM
Will my customers be notified of a missed call?
Yes, they will receive a customizable SMS after a missed call. When Novocall connects your call rep with your customers but was unsuccessful, your customer...
Fri, 2 Oct, 2020 at 3:45 PM
Where do messages from the Novocall widget go?
All messages will be sent to the company's notifying email. All messages will be sent to the company's notifying email. Here's an example o...
Fri, 2 Oct, 2020 at 3:45 PM